Terms and Conditions
Please read these terms and conditions carefully before booking your safari with Wilpattu Leopard Safaris. By making a booking, you agree to be bound by these terms.
Last updated: February 22, 2026
Booking Terms
- •All safari bookings are subject to availability and confirmation by Wilpattu Leopard Safaris.
- •Bookings can be made via our website contact form, email, or WhatsApp. A booking is confirmed only after you receive written confirmation from us.
- •All prices are quoted in USD and include applicable taxes and park entrance fees unless otherwise stated.
- •We reserve the right to modify safari itineraries, timings, or routes based on weather conditions, park regulations, or safety concerns.
- •Group bookings may be subject to special terms and pricing. Please contact us for group rates.
Payment Terms
- •Payment terms will be communicated at the time of booking confirmation.
- •We accept payments via bank transfer, cash (in local currency), or other methods as agreed upon.
- •Full payment may be required in advance for certain packages or during peak seasons.
- •All prices are subject to change without notice until a booking is confirmed.
- •Additional charges may apply for extra services, extended hours, or special requests.
Cancellation and Refund Policy
- •Cancellation requests must be made in writing via email or WhatsApp.
- •Cancellation fees may apply based on the notice period provided:
- •• Cancellations made 7+ days before the safari date: Full refund or rescheduling (subject to availability)
- •• Cancellations made 3-6 days before: 50% refund or rescheduling
- •• Cancellations made less than 3 days before: No refund, but rescheduling may be possible (subject to availability and additional charges)
- •No-shows on the day of the safari will not be eligible for refunds.
- •We offer flexible rescheduling if changes are made in advance. Contact us to discuss rescheduling options.
- •Refunds, if applicable, will be processed within 14-21 business days.
Liability and Safety
- •Wilpattu Leopard Safaris operates in accordance with Department of Wildlife Conservation regulations and safety standards.
- •All participants must follow the instructions of our guides and drivers at all times for their safety and the safety of wildlife.
- •We are not liable for any injuries, accidents, or losses that occur due to participants' failure to follow safety instructions.
- •Wildlife sightings are not guaranteed. While we strive to provide the best possible experience, animal behavior is unpredictable.
- •We are not responsible for personal belongings lost or damaged during the safari. Please keep valuables secure.
- •Participants must inform us of any medical conditions, allergies, or special requirements at the time of booking.
- •We reserve the right to refuse service to anyone who poses a risk to themselves, other participants, or wildlife.
Wildlife Viewing Guidelines
- •All safaris are conducted with strict adherence to wildlife conservation ethics and park regulations.
- •We maintain safe viewing distances from all wildlife and avoid disturbing animals.
- •Photography is allowed, but flash photography is prohibited as it may disturb wildlife.
- •Participants must remain seated in the vehicle unless instructed otherwise by the guide.
- •Feeding, touching, or attempting to interact with wildlife is strictly prohibited.
- •We follow a 'leave no trace' policy - all waste must be carried out of the park.
- •Respect for wildlife and their natural habitat is paramount. Any behavior that disturbs animals may result in immediate termination of the safari without refund.
Weather and Force Majeure
- •Safaris operate in various weather conditions. Light rain does not typically cancel safaris.
- •In cases of severe weather that poses safety risks, we may cancel or reschedule safaris. In such cases, full refunds or rescheduling will be offered.
- •We are not liable for cancellations or modifications due to circumstances beyond our control, including but not limited to: natural disasters, government regulations, park closures, or other force majeure events.
- •If a safari is cancelled by us due to force majeure, we will offer rescheduling or a credit voucher valid for 12 months.
Privacy and Data Protection
- •We collect personal information necessary for booking and providing safari services.
- •Your information will be used solely for booking purposes, communication, and service delivery.
- •We do not share your personal information with third parties except as required by law or for service provision.
- •Payment information is handled securely and is not stored by us beyond what is necessary for transaction processing.
- •By booking with us, you consent to our use of your information as described in this policy.
- •You have the right to request access to, correction of, or deletion of your personal information.
General Terms
- •These terms and conditions are governed by the laws of Sri Lanka.
- •Any disputes will be resolved through amicable discussion first. If unresolved, disputes will be subject to the jurisdiction of Sri Lankan courts.
- •We reserve the right to modify these terms and conditions at any time. Updated terms will be posted on this page.
- •By booking a safari with Wilpattu Leopard Safaris, you acknowledge that you have read, understood, and agree to these terms and conditions.
- •If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
- •These terms constitute the entire agreement between you and Wilpattu Leopard Safaris regarding your safari booking.
Contact Us
If you have any questions about these terms and conditions, please contact us: